Frequently asked questions

Because we design Mediterranean journeys with depth, taste and real local knowledge.

Trinakria Tours is a boutique tour operator specialising in tailor-made travel across destinations such as Sicily, Sardinia, Puglia, Tuscany and Peloponnese, the Cyclades Islands and Crete. Rather than offering one-size-fits-all packages, we create journeys shaped around your travel style, your pace and the kind of experience you want to have.

What makes the difference is not simply that we book hotels and services, but that we curate the journey as a whole. From the route and the rhythm of the itinerary to the places you stay, every element is carefully considered so the experience feels coherent, personal and well balanced.

You travel with the reassurance of working with one specialist team from start to finish, supported by local experts in each destination who bring first-hand knowledge and on-the-ground insight.

This personal and thoughtful way of working is also reflected in the reviews our travellers share after returning home.

In short, we design well-crafted, deeply personal journeys for travellers who value authenticity, attention to detail and a deeper connection with the destination.

Each journey starts with a conversation.

We take the time to understand how you like to travel — your interests, your pace, the type of places you enjoy and what you are looking for from the experience. This allows us to design a route that feels natural and well balanced, rather than simply assembling a list of stops.

From there, we craft the itinerary in detail: selecting boutique accommodations, defining the route and suggesting meaningful local experiences that fit organically into the journey.

Our approach is both personal and informed by experience. We rely on first-hand knowledge and on trusted local experts in each destination, which allows us to recommend places and experiences that are authentic and well integrated into the trip.

Throughout the process, we refine the proposal together with you until everything feels right — in terms of rhythm, style and overall experience.

The result is a fully tailor-made journey, designed from scratch and thoughtfully shaped around you.

Yes — sustainability and local impact are an important part of how we design our journeys.

Our approach is based on working closely with local communities, small-scale businesses and trusted partners, ensuring that the value generated by travel remains connected to the destination.

We prioritise independent accommodations, local experiences and human-scale tourism, avoiding mass tourism models and focusing instead on more balanced and respectful ways of travelling.

Beyond the design of each trip, we are also actively involved in regenerative initiatives in the Mediterranean, supporting projects that aim to create a positive impact on the environment and local communities.

For us, travelling well also means travelling with awareness — creating experiences that are meaningful not only for the traveller, but also for the places we work with.

Trinakria Tours is a fully licensed tour operator based in Barcelona, with over 20 years of experience designing tailor-made journeys across the Mediterranean.

We work with a carefully selected network of trusted local partners, including boutique accommodations, guides and service providers we know personally. This allows us to ensure a consistent level of quality and attention to detail throughout each trip.

From the first contact to your return home, you deal with one dedicated team, who knows your itinerary and is available to assist you if needed before and during your journey.

We operate with clear booking conditions and secure payment systems, so you always know exactly what to expect at every stage of the process.

More than anything, our reliability comes from the way we work: with care, transparency and a strong commitment to delivering journeys that are well organised, well supported and thoughtfully designed.

We also invite you to read the experiences of our travellers on independent platforms, where verified reviews reflect how we design and manage each journey.

Read our verified reviews on Trustpilot
See our Google reviews

We are a boutique tour operator with a strong local focus — not a typical online agency.

While you can easily contact us online, our work is based on first-hand knowledge of the destinations and close relationships with local partners. We design each journey individually, rather than offering pre-set packages or automated bookings.

What matters to us is not the channel, but the approach: every trip is personally designed, carefully curated and supported by real expertise on the ground.

his allows us to combine the ease of planning remotely with the depth and reliability of working with a specialist who knows the destination in detail.

We design tailor-made journeys across the Mediterranean, shaped around the way you like to travel.

Our itineraries typically combine boutique accommodations, scenic routes and carefully selected local experiences, all connected into a journey that feels natural and well paced. Rather than offering fixed programmes, each trip is created from scratch, adapting to your interests, your rhythm and the time you have available.

Most of our travellers opt for fly & drive itineraries, which offer the freedom to explore independently while following a route that has been thoughtfully designed in advance.

Along the way, we can include experiences such as wine tastings, cooking classes, guided visits or outdoor activities — always chosen for their authenticity and their connection to the destination.

We focus on places we know deeply — including Sicily, Sardinia, Puglia, Tuscany and Greece — which allows us to create journeys that are both well organised and genuinely connected to local life.

All our journeys are fully tailor-made.

We don’t work with fixed programmes or pre-designed packages. Every itinerary is created from scratch, based on your travel style, your interests and the time you have available.

Of course, our experience allows us to suggest routes and ideas that have proven to work well, but these are always adapted and refined for each traveller. No two journeys are exactly the same.

This approach gives you the flexibility to shape the trip around what matters most to you — whether that means a slower pace, specific locations, particular types of accommodation or selected experiences along the way.

In the end, the goal is not to fit you into an itinerary, but to design an itinerary that fits you.

Yes, absolutely.

Many of our travellers come to us with an initial idea, a rough itinerary or part of the trip already booked. We can step in at any stage — whether to refine the route, complete the journey or improve specific elements such as accommodations or experiences.

Our role is not to replace what you have already organised, but to enhance and bring coherence to the overall journey. We help ensure that the different parts of the trip work well together in terms of rhythm, logistics and overall experience.

Depending on your needs, we can take care of the entire itinerary or focus only on selected parts, always with the same attention to detail and local knowledge.

Our focus is on a carefully selected range of Mediterranean destinations that we know in depth — including Sicily, Sardinia, Puglia, Tuscany and Greece.

This specialisation allows us to design journeys with real local knowledge, trusted partners and a strong sense of place.

That said, if you have a specific request within the Mediterranean or a related destination, we are always happy to explore it with you. What matters to us is that we can bring the same level of expertise, care and coherence to the journey.

In other words, we don’t aim to cover everywhere — but where we do work, we aim to do it exceptionally well.

Yes, we do — as long as the trip fits our way of working.

We design tailor-made journeys for small to medium-sized groups, such as families, groups of friends or private celebrations. Each trip is created around the group’s interests, pace and dynamics, ensuring that the experience feels personal and well balanced.

Our approach remains the same as with individual travellers: we focus on carefully selected accommodations, well-designed routes and meaningful local experiences, adapted to the needs of the group.

We don’t organise large-scale group tours or fixed departures. Instead, we specialise in privately designed journeys, where flexibility, comfort and attention to detail are key. Nos especializamos en viajes privados diseñados a medida, donde la flexibilidad, el confort y la atención al detalle son fundamentales.

We primarily work with boutique hotels, small historic properties and charming independent stays.

These are places with a strong sense of identity — where architecture, atmosphere and local hospitality reflect the character of the destination. Rather than large resorts or standardised hotels, we look for accommodations that feel authentic, personal and connected to their surroundings.

Depending on the journey, this can include countryside estates, agriturismi, coastal hideaways or small town hotels, always selected for their quality, location and overall experience.

Our goal is not simply to provide a place to stay, but to ensure that each accommodation becomes a natural and meaningful part of the journey.

Because choosing where you stay is an essential part of how we understand travel.

We do not rely on ratings or generic listings. Instead, we select each property based on first-hand knowledge and a shared sense of hospitality, working only with places that reflect the character of the destination and offer a genuinely personal experience.

Each hotel is run by people who understand hospitality in their own way. We look for those where there is a natural alignment — places where atmosphere, care and authenticity come together.

For us, a hotel is not simply a place to sleep, but a meaningful part of the journey. The right stay adds depth, rhythm and identity to the overall experience.

We work with accommodations that offer a high level of comfort, but always with a focus on character and authenticity rather than standardisation.

Most of the properties we select are small and independent, which means that rooms can vary in size, layout and style. Instead of uniform categories, you will find spaces that reflect the personality of each place — sometimes more refined, sometimes more rustic, but always carefully chosen for their quality and atmosphere.

Where relevant, we will guide you in choosing the right room category within each property, depending on your preferences for space, views or overall comfort.

In all cases, our aim is to ensure that your accommodation feels comfortable, well-located and in line with the spirit of the journey, rather than simply meeting a generic star rating.

The process is simple and fully guided.

It usually starts with a first contact, where we learn about your travel plans, preferences and timing. Based on this, we prepare a tailor-made proposal, including a suggested route, selected accommodations and any experiences you may wish to include.

Once the proposal is ready, you will receive it in a digital itinerary format, accessible through a private link. This allows you to explore your journey in a clear and structured way — including the route, accommodations, experiences and practical details — all in one place, at your own pace.

You can review the proposal and we refine it together until everything feels right — in terms of itinerary, style and overall experience. When you are ready to proceed, you can confirm the trip by completing a short booking form directly within the itinerary.

Once confirmed, we take care of all the arrangements. Before departure, you will receive all the necessary documents and practical information for your trip.

Throughout the process, you are supported by one dedicated team, ensuring clarity, continuity and a smooth experience from start to finish.

We recommend starting the planning process as early as possible, especially if you are travelling during peak seasons such as spring, summer or early autumn.

Many of the accommodations we work with are small and highly sought after, which means availability can be limited — particularly for the most desirable rooms and locations.

As a general guideline, planning your trip 4 to 8 months in advance allows for a wider choice of accommodations and a more relaxed, well-designed itinerary.

That said, we are also happy to assist with shorter notice whenever possible. What matters most is having enough time to create a journey that feels well balanced, carefully planned and true to your expectations.

Not necessarily.

In most cases, we recommend contacting us before booking your flights, so we can help you plan the route and choose the most convenient arrival and departure points.

This is especially useful in destinations like Sicily or Greece, where different airports can significantly influence the structure and rhythm of the journey.

Once the itinerary is defined, you are free to book your flights independently, following our guidance if needed.

If you have already booked your flights, that is absolutely fine — we will simply design the journey around your confirmed travel dates and airports.

Before your departure, you will receive a complete set of travel documents with everything you need for your journey.

This typically includes your detailed itinerary, accommodation confirmations, any pre-booked experiences, and practical information to help you navigate each stage of the trip.

All the information is organised in a clear and easy-to-follow format, so you always know where you need to be and what to expect.

Our goal is to ensure that you can travel with confidence and peace of mind, knowing that every detail has been carefully prepared in advance.

We work with carefully selected, reliable car rental partners that allow us to ensure a smooth and worry-free experience throughout your journey.

In most cases, we collaborate with well-established companies such as Maggiore (part of the Avis–Budget group), which offer a good balance of service, coverage and vehicle quality.

Our priority is not just the car itself, but the overall experience — including clear conditions, efficient pick-up and drop-off, and comprehensive insurance options that allow you to travel with peace of mind.

Depending on the destination and availability, we may also work with other trusted providers, always selected with the same criteria.

Our car rentals are designed to offer maximum peace of mind and simplicity.

They typically include comprehensive insurance with no excess, so you can travel without worrying about unexpected costs in case of damage. We also include practical elements such as an additional driver and clear, straightforward conditions whenever possible.

Our aim is to avoid the complexity often associated with car rentals, ensuring that everything is easy to understand, well covered and adapted to the journey.

Full details are always provided in your travel documents, so you know exactly what is included before you travel.

Our booking conditions are designed to be clear, transparent and fair.

Once your journey is confirmed, we typically require a deposit to secure the arrangements, with the balance due closer to the departure date. The exact details are always shared with you in advance, so you know exactly what to expect at each stage.

In terms of cancellations, conditions may vary depending on the services included in your itinerary, as many of the accommodations and providers we work with have their own policies.

For this reason, we always explain the applicable terms clearly before confirmation, so you can make your decision with full confidence

We also recommend considering travel insurance, which can provide additional protection in case of unforeseen changes.

You can get in touch with us in the way that feels most convenient for you.

Most travellers start by filling out the enquiry form on our website, which allows us to understand your plans and respond with a tailored proposal.

You are also welcome to contact us by email at info@trinakriatours.com or via WhatsApp at +34 667 79 82 27 if you prefer a more direct and informal exchange.

We aim to respond personally and thoughtfully to each enquiry, usually within a short time.

Yes — we can include travel insurance in your trip if you wish.

We usually offer comprehensive policies covering both medical assistance and cancellation, tailored to the type of journey you are planning.

We work with trusted providers such as AXA, and occasionally others, selecting options that offer a good balance of coverage, flexibility and price.

As with any insurance, it is important to review the policy conditions carefully, as specific terms and exclusions may apply. We will always provide you with the full details in advance so you can choose the option that best suits your needs.